Comments on: Technologicology: Open Letter To Comcast http://www.philebrity.com/2008/02/05/technologicology-open-letter-to-comcast/ philly's longest-standing cityblog Sun, 12 Feb 2012 02:04:06 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Clarehttp://www.philebrity.com/2008/02/05/technologicology-open-letter-to-comcast/comment-page-1/#comment-4119 Clare Wed, 06 Feb 2008 20:07:11 +0000 http://www.philebrity.com/2008/02/05/technologicology-open-letter-to-comcast/#comment-4119 Sorry to get all Consumerist on you, but this is a case of needing to escalate, escalate, and escalate some more. Go straight to the top. It took about 15 seconds on Google Finance to find the contact information for Jennifer Khoury, Senior Director of Corporate & Consumer Communications.Comcast Corporation 1500 Market St Philadelphia, PA 19102 Phone: 215-320-7408Pick up the phone and tell her what the problem is. You'll probably get her assistant, but at least your problem will be in the inbox of someone who can take care of you. Sorry to get all Consumerist on you, but this is a case of needing to escalate, escalate, and escalate some more. Go straight to the top. It took about 15 seconds on Google Finance to find the contact information for Jennifer Khoury, Senior Director of Corporate & Consumer Communications.

Comcast Corporation
1500 Market St
Philadelphia, PA 19102
Phone: 215-320-7408

Pick up the phone and tell her what the problem is. You’ll probably get her assistant, but at least your problem will be in the inbox of someone who can take care of you.

]]> By: Nolanhttp://www.philebrity.com/2008/02/05/technologicology-open-letter-to-comcast/comment-page-1/#comment-4100 Nolan Tue, 05 Feb 2008 20:29:20 +0000 http://www.philebrity.com/2008/02/05/technologicology-open-letter-to-comcast/#comment-4100 Meanwhile, in the Upper Midwest:Less then a week after you moved in, before I was unpacked, I had a Charter Cable service contractor in my apartment, installing my internet and cable. Had it done in under an hour, was checking BJK columns in the next 15 minutes, watching hockey games that evening. It's funny to hear people in Minnesota bitch about Charter with the same words people in Philly bitch about Comcast; they have no idea what an evil, shitty cable company is really like. Meanwhile, in the Upper Midwest:

Less then a week after you moved in, before I was unpacked, I had a Charter Cable service contractor in my apartment, installing my internet and cable. Had it done in under an hour, was checking BJK columns in the next 15 minutes, watching hockey games that evening. It’s funny to hear people in Minnesota bitch about Charter with the same words people in Philly bitch about Comcast; they have no idea what an evil, shitty cable company is really like.

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